NgoLwesihlanu, i-TripAdvisor iziphikisile izityholo zokuba ibambe iipateni ezisolisayo zokujonga kwakhona kwiwebhusayithi yayo.

Emva kokuvavanya ukuphononongwa phantse kwama-250,000 kwiihotele ezili-10 eziphezulu kwiindawo ezili-10 zabakhenkethi kwihlabathi liphela, iqela labathengi lase-UK Yeyiphi? Ukuhamba kubango lwangoLwesine ukuba indawo yokujonga uhambo ibiyi Ungenzi ngokwaneleyo ukukhusela abasebenzisi kuvavanyo olungelulo . Ngokwengxelo yabo, malunga nenye kwiihotele ezisixhenxe 'babeneempawu ezibonakalayo' zohlolo olungelulo, ngelixa abanye abaninzi beveza 'inkxalabo enkulu.'

Nini? Ukuhamba kuzise awona matyala ali-15 amabi kakhulu kwi-TripAdvisor, inkampani ivumile ukuba i-14 'ibanjiwe ngohlolo lwedododo kunyaka ophelileyo.' I-TripAdvisor bohlwaywe abathandathu kwabali-15, kwaye banikwe iibheji ezimbini zesohlwayo esibomvu. Ibheji yindawo kunye nesilumkiso esibi kakhulu kubasebenzisi. Iyabonakala xa ihotele okanye umtsalane 'usilela ngokuphindaphindiweyo ukulungisa isimilo sayo kwaye uyala ukusebenzisana nabaphenyi beTripAdvisor & apos.' Iibheji ezibomvu ezinikwe ezi hotele zimbini bezithathiwe zehla phambi kweYiphi? Uphando lohambo.

'Ukusilela kwe-TripAdvisor kunye ne-apos; ukumisa uphononongo olungelulo kunye nokuthatha inyathelo elinamandla ngokuchasene neehotele ezixhaphaza le nkqubo zibeka emngciphekweni wokulahlekisa izigidi zabahambi kwaye zinokonakalisa iiholide zazo,' Ziphi? Ukhenketho kunye noApos; uNaomi Leach uxelele CNN .

Kodwa i-TripAdvisor izikhusele kwizityholo. 'Le yinto esiyenza yonke imihla,' uJames Kay, umlawuli wase-UK we-TripAdvisor, uxelele i I-BBC . 'Sinezixhobo zokufumanisa ubuqhetseba ezintsonkothile kunalezo zisetyenziswa ngabaphi?' U-Kay uqhubeke wakhankanya ityala lika-2018 apho indoda yase-Italiya yagwetywa iinyanga ezilithoba ejele emva kokuthengisa uphononongo lobuxoki lwe-TripAdvisor kumashishini.

I-TripAdvisor ikwatsho ukuba yeyiphi? Uhambo lokuhamba lwalusekwe kukuqonda okungalunganga kweepateni zokuphonononga, ngoku ka CNN .

Nangona kunjalo, ekuphenduleni idatha, Yeyiphi? Iindawo zokuhamba ezithi i-TripAdvisor isuse amakhulu ovavanyo lobuxoki.