I-United Airlines ithe izakuqala ngokwazisa abakhweli ukuba inqwelomoya yabo izakugcwalisa kwaye inikeze ezinye iindlela emva kokubuyela umva kwifoto yenqwelomoya ngokupheleleyo yaya kwintsholongwane.

Ukuqala kwiveki ezayo abathengi baya kwaziswa ukubhabha kwabo 'kulindeleke ukuba kufutshane namandla apheleleyo,' kwaye baya kuba nethuba lokuphinda babhale inqwelomoya eyahlukileyo okanye bafumane ikhredithi yokuhamba. I-airline ithe izakuzama ukwazisa abathengi ngaphambi kokuba beze kwisikhululo seenqwelomoya, kodwa banike inketho esangweni nokuba ngaphezulu kweepesenti ezingama-70 zabakhweli bajonge inqwelomoya.

I-United iqaphele ukuba nangona isebenza kumgangatho ophantsi kakhulu, abathengi baneendlela ezimbalwa abanokukhetha kuzo ezinokubangela ukubhabha ngokupheleleyo.

Umgaqo-nkqubo uya kuqhubeka kude kube nge-30 kaJuni.

Intshukumo iza emva kokuba ifoto yenqwelomoya epheleleyo yaseUnited States iye yangena kwiveki ephelileyo, nangona inqwelo moya ithe izakuba kukuziqhelanisa noluntu. Ifoto yayi iposwe ku-Twitter ngugqirha owayegoduka kwenye yeenqwelo moya zasimahla zaseUnited kubasebenzi bezonyango emva kokuvolontiya kwisiXeko saseNew York, ukuphawula oko abantu abakule nqwelo-moya bayoyika / bothuka.

Kwinyanga ephelileyo, iGosa eliyiNtloko labaThengi lase-United u-Toby Enqvist ubhalele i-imeyile kubathengi ethembisa ukuba i-airline ivimba ngokuzenzekelayo izihlalo eziphakathi ukuze zikunike indawo eyaneleyo ebhodini.

Ngoku, ukongeza kumgaqo-nkqubo omtsha, i-United ithe izakuzama ukutshintshela ezinye izihlalo zefestile kunye nezitulo xa abantu behleli ngababini. Kodwa inqwelomoya yazisa ukuba Ngelixa singenakuqinisekisa ukuba bonke abathengi bazakuhlala ecaleni kwesihlalo esingenamntu, ngokusekwe kwimfuno yohambo ephantsi ngokwembali kunye nokuphunyezwa kwamanyathelo ethu okuhluka kwezentlalo, eso sisiphumo esinokubakho.